Home IT support
$89 / hour (+TX)
Remote or on-site. Remote appointments have a 30-minute minimum ($45 +TX); on-site visits have a one-hour minimum ($89 +TX).
01 / Services
Home IT Support & Computer Repair
Computer trouble? We can help.
A slow computer, an unreliable printer, or a Wi-Fi connection that keeps dropping can quickly become
frustrating.
We offer assistance with common computer and technology problems, including:
- Computer troubleshooting and repairs
- Hardware upgrades
- Windows and software problems
- Home Wi-Fi and network issues
- Printer and peripheral setup
- Virus and malware removal
- Computer setup and data transfers
- Backup configuration and advice
Remote and on-site assistance are available.
Some hardware repairs may require replacement parts and additional servicing time.
We’ll explain the options and provide an estimate before proceeding.
02 / Services
Small Business IT Support
Reliable technology for your business.
Your business depends on computers, networks, and software working properly.
We help small businesses with 1–20 users maintain their technology, resolve technical problems,
and improve everyday IT operations.
Our services include:
- Computer installation and configuration
- Troubleshooting and maintenance
- Office Wi-Fi and network setup
- Printers and shared devices
- Microsoft 365 assistance
- User accounts and access management
- Data backups and recovery planning
- Basic cybersecurity improvements
- Additional IT support when needed
03 / Services
Cybersecurity
Protect your data.
Keep your business running.
Cybersecurity isn’t just for large corporations.
Personal information, business files,
email accounts, and computers all need reasonable protection.
We help individuals and small businesses improve their security in several ways:
- Computer and network security checks
- Virus and malware protection
- Password and account security
- Multi-factor authentication
- Backup and recovery reviews
- Safer Wi-Fi configuration
- Phishing and online fraud awareness
- Practical recommendations to reduce security risks
We’ll help you understand the risks and find weak points in your accounts, devices, and network.
Then we’ll help you decide which improvements make sense.
Our goal is to make cybersecurity easy to understand and manage.
04 / Services
Training & Advice
Understand your technology. Use it with confidence.
Sometimes you don’t need another piece of software or a new computer. You just need someone to show you how things work.
We offer personalized training for individuals and small teams. Topics may include everyday computer use, software, email, online safety,
password management, and recognizing suspicious messages.
We adapt our explanations to your experience and learning pace. No complicated terminology.
You can ask us anything.
Our way of working
A simple process from the first conversation.
- 01Tell us what’s happening
- 02We discuss your options
- 03We agree on the work and costs
- 04We get to work
- 05We discuss what comes next, if needed
Clear pricing
Know the rates before we start.
These introductory hourly rates are a guide for regular weekday support.
For larger projects, such as designing and installing an office network, we’ll discuss the work involved and provide a separate project quote.
You’ll know the proposed cost before we begin.
Small-business IT support
$112.50 / hour (+TX)
Remote or on-site for businesses with 1–20 users. Remote appointments have a 30-minute minimum ($56.25 +TX); on-site visits have a one-hour minimum ($112.50 +TX).
On-site visits: Tell us where you’re located and what you need. We’ll discuss the arrangements and confirm the expected total cost before you book.
Parts and specialized repairs: quoted separately and ordered only with your approval. Weekend appointments are quoted individually. Applicable taxes are additional.
Service area
We’re based in Saint-Hubert and help clients in Greater Montréal and elsewhere in Québec.
Remote support is available when appropriate, and we can discuss on-site work based on the project.
Tell us where you are and what you need.
Good to know
Common questions
Can you help remotely?
Yes, when the problem can be handled safely over a remote connection.
We’ll discuss that option with you first.
Do you come to my home or office?
Yes.
Tell us your location and what needs to be done. We’ll discuss the options and confirm the arrangements before booking.
What if my device needs a hardware repair?
We can discuss pickup and return, assess the repair, and obtain your agreement before ordering replacement parts or doing additional work.
Can you help if my business already has IT support?
Yes.
We can help with a specific project, provide extra capacity, or offer a second opinion while working alongside your existing provider.
What will it cost?
We’ll explain the expected labour, parts, and travel charges before work begins.
See our regular rates above.